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Showing 470 reviews
May 24, 2024
SALES VISIT - NEW
These guys are the best! Friendly service. No nonsense approach to pricing. Smooth delivery. I look forward to doing business with these guys again. Friendly service. No nonsense approach to pricing. Smooth delivery. I look forward to doing business with these guys again. More
by Bob Henderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Ramos
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Helpful 0
May 11, 2024
SALES VISIT - NEW
I have purchased multiple high-end German brands over the years and this is without a doubt the worst dealership. High pressure tactics, loads of added fees, including a mandatory 2% dealer charge, unnecessa years and this is without a doubt the worst dealership. High pressure tactics, loads of added fees, including a mandatory 2% dealer charge, unnecessary upsells and just a poor poor experience. There's plenty of other dealers in the area including White Plains where they're willing to negotiate a reasonable price in a much more sophisticated environment. More
by Mike
Recommend Dealer
No
Employees Worked With
Anonymous
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May 13, 2024 -
May 13, 2024 -
DARCARS BMW of Mt Kisco responded
Hi Mike! I'm alarmed to read this, and would love to connect with you to hear more about your experience. Would you mind giving me a call on my direct line at 203-413-6079 when you have a moment? Thank you! - Arianna
Helpful 0
May 09, 2024
SALES VISIT - USED
I had been looking to purchase a BMW for a while now, luckily I ran into Marcio who came for a haircut in my salon and he changed my life. Not only he helped me get rid of my old Range Rover but showed m luckily I ran into Marcio who came for a haircut in my salon and he changed my life. Not only he helped me get rid of my old Range Rover but showed me numerous options, dealt with me patiently and was very knowledgeable, I felt no pressure! Billie also participated in the sale very charismatic and polite. And nevertheless the store manager Oksana took the time to come over and made sure the car I chose was the best in the stock after the boys had already checked. Meaning they were thorough!!!! Fantastic team and I’m proud to say that I purchased my BMW with the most reliable team. Thank you guys for all of the hard work you put in. More
by lukemagnum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billie, Marcio and oksana
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May 13, 2024 -
May 13, 2024 -
DARCARS BMW of Mt Kisco responded
Lucas, it's wonderful to see that Marcio and the team went the extra mile to make your car-buying experience a great one! We always aim to deliver stellar experiences for our valued guests, so it's gratifying to see that you left us satisfied. Thanks for choosing DARCARS BMW of Mt. Kisco and congratulations from all of us on your new car!
Helpful 0
April 27, 2024
SALES VISIT - NEW
I worked with Jerick to purchase a new car. Jerick listened, I showed him what I built on the website and he said he has one with the same build minus the seat color, I told him it was fine, we Jerick listened, I showed him what I built on the website and he said he has one with the same build minus the seat color, I told him it was fine, we did the test drive and conducted business. On the other had finance sold me a warranty that was included, when my husband and I looked it over with advise from my ex sale man at another BMW, I requested it cancelled. Kristen claimed she cancelled it and it’s in accounting hands. I called accounting they said they not allowed to speak with customers. I guess she don’t know who pays her salary”the customer”. I called BMW financial and they are not seeing the cancellation on their end. I called back left a message for finance with no response.FINANCE RETURN YOUR CUSTOMERS CALLS! STOP ignoring them. On the other hand, thank you Jerick for the smooth transition. Finance I’m looking forward to seeing this cancelling resolved. Some of the employees were friendly, overall I had a good experience with the exception of getting the warranty canceled. More
by Paula D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerick Rosario
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Helpful 0
March 14, 2024
SALES VISIT - USED
Worst dealership STAY AWAY ! !!! They sold me a lemon - nothing not problems with the bmw and won’t help or fix the car - stay away at all costs !!!!!! !!! They sold me a lemon - nothing not problems with the bmw and won’t help or fix the car - stay away at all costs !!!!!! More
by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chy not helpful at all and didn’t care about the issues I am having no empathy at all
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Mar 18, 2024 -
Mar 18, 2024 -
DARCARS BMW of Mt Kisco responded
Hi Lauren! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory and Sherlene are both in today and would love to assist. Thank you!
Helpful 0
March 08, 2024
SALES VISIT - NEW
Jerrick was an absolute pleasure to work with. He has a ton of patience and is extremely knowledgeable about his product. I would highly recommend seeing Jerrick and the BMW team at Dar Cars M He has a ton of patience and is extremely knowledgeable about his product. I would highly recommend seeing Jerrick and the BMW team at Dar Cars Mt Kisco More
by Mark L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrick
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Mar 13, 2024 -
Mar 13, 2024 -
DARCARS BMW of Mt Kisco responded
Customer satisfaction is our top priority, and we truly appreciate your recognition. Drive safe and we hope to see you again down the road, Mark!
Helpful 0
February 28, 2024
SALES VISIT - NEW
Jerick was a big help and great to work with. He's patient, calm, and a good listener. He pays strong attention to detail. And he really went above and beyond to help me get the car I wanted. Ver He's patient, calm, and a good listener. He pays strong attention to detail. And he really went above and beyond to help me get the car I wanted. Very happy with my experience here. More
by AWolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerick Rosario
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Feb 29, 2024 -
Feb 29, 2024 -
DARCARS BMW of Mt Kisco responded
Nothing brightens our day like hearing how satisfied you are with your experience and your new vehicle! Thank you for sharing your enthusiasm for Jerick and the DARCARS BMW of Mt. Kisco team. Drive safely!
Helpful 0
February 25, 2024
SALES VISIT - USED
Our experience was 5 star from beginning to end. Jerick was our sales person and he was very informative every single step of the way. The process was smooth and satisfying. I would definitely recom Jerick was our sales person and he was very informative every single step of the way. The process was smooth and satisfying. I would definitely recommend to friends and family! More
by JGREEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerick Rosario
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Feb 26, 2024 -
Feb 26, 2024 -
DARCARS BMW of Mt Kisco responded
It's fabulous to hear that Jerick sent you home in a vehicle that is perfect for you]. Thank you for putting your trust in DARCARS BMW of Mt. Kisco. We wish you many safe and joyous miles!
Helpful 0
February 20, 2024
SALES VISIT - NEW
I traveled to Mt. Kisco from Huntington, Long Island instead of using the BMW dealership around the corner from my house! The main reason was for my salesperson, JERIC Kisco from Huntington, Long Island instead of using the BMW dealership around the corner from my house! The main reason was for my salesperson, JERICK ROSARIO! He was knowledgeable, answered every question and went to any lengths to explain the car, illustrate the car and, in the end, he satisfied every question. He answered every text I sent with more questions and answered every email promptly. The dealership, itself, was another reason - the staff is friendly and inviting and the environment is just luxurious! And, finally, the financial manager was kind, extremely helpful and did everything she could to make the deal work for me! She was sincerely interested in me and wanted to help me get to my goal of leasing a BMW (and she did!). Also, I want to mention that when I sat down to do all the paperwork the woman (sorry, I don't remember her name) who prepared all the papers for me to sign was so friendly and explained everything I was signing so clearly. So professional! All of these reasons made this dealership the ideal place to lease my first BMW. Rest assured.that in 3 years, when my lease is over, I will be coming back to Westchester to lease another and, hopefully, Jerick will be able to help me again. More
by poetry4647
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerick Rosario
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Feb 21, 2024 -
Feb 21, 2024 -
DARCARS BMW of Mt Kisco responded
Congratulations on your new car and thank you so much for this wonderful review! We couldn't be happier to hear that Jerick and Kristin provided you with a comfortable environment, took the time to understand your needs, and ensured you received the five-star service we work hard for. The DARCARS BMW of Mt. Kisco team loves what we do and it's great that this was reflected during your visit. Drive safe!
Helpful 0
February 17, 2024
SALES VISIT - USED
Aleksandar Dudic was wonderful and pleasant to work with during the purchase of my X4. No high pressure sales pitch. during the purchase of my X4. No high pressure sales pitch. More
by Lorimazz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Dudic
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Feb 21, 2024 -
Feb 21, 2024 -
DARCARS BMW of Mt Kisco responded
We're delighted to hear that Aleksandar and the DARCARS BMW of Mt. Kisco team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!
Helpful 0